FAQs
You've got questions, and we've got answers.
Shippping & Returns FAQs
Digital products (eBooks and audiobooks) are delivered instantly to your email. If you don't see it right away, check for an email from Bookfunnel. That is the platform we utilize to send digital books.
For physical products, processing takes 2-7 business days. U.S. orders typically arrive within 5-7 business days after shipping, while international orders may take up to 20 business days.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
We're here to help! For any questions or concerns, please contact us.
Include your order number for faster assistance. We're committed to ensuring your satisfaction with every purchase.
We offer a 30-day return policy. If 30 days have gone by since purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact us to begin your return process.
Products FAQs
Absolutely! We offer signed copies of books, which typically process in 2-7 business days. These make great gifts, collector's items for fans, or special treasures.
Yes! There are a number of audiobooks available here on the website. However, some of the audiobooks are under contract with Simon & Schuster, and not here on the site.
Zac wrote his fantasy books the way he did because he wanted those types of books as an adult. However, he also wanted to be able to share his stories with his children. So, he wrote them appropriate for basically anyone 10 and up to enjoy.
Can't find your questions?
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